Jira & Confluence

4 Days


team memberproject managerprogram manager

In this program, participants learn how Jira and Confluence are structured with hands-on usage for common use cases with focus on both 'what' and 'why'. Program focuses on Software Management in terms of planning, tracking and releasing software including organizing & creating documents, and communicate within team for success. Participants will be introduced to Scrum & Kanban. More importantly, participants will learn how these tools are mapped to Scrum & Kanban. Program includes demos and hands-on. Participants will learn to use JIRA and Confluence effectively on day to day basis. Participants will be power-users by having knowledge about administrative settings.


Participant must be a development team member who aspires to use Jira and Confluence to efficiently conduct activities for developing software. Program covers Roadmaps in details, so that project managers and program managers will benefit as well.


Participant should have reasonable experience with SDLC including issue, task and documentation management.

  • Introduction
  • Jira Cloud
  • Account Creation
  • Capabilities
  • Task management
  • User Interface
  • Project and Issue
  • User and Permission
  • Group, Team and Role
  • Issue, Resolution and Details
  • Priority
  • Assignees
  • Categories
  • Versioning
  • Comments, Stars, Watches, Votes
  • Bulk changes
  • Monitor issues
  • Search
  • JQL
  • Filters
  • Multiple projects
More Jira
  • Board, Workflow and Lifecycle
  • Transition and Schemes
  • Fields and Screens
    • Adding custom field
    • Edit workflow
  • Dashboard and Gadgets
  • Automation
  • Intro to Scrum and Kanban
  • Mapping scrum and Kanban
    • Link to confluence
  • Reports
  • Add-ins
  • API Access
  • Key Settings
  • Bitbucket Integration
    • Smart Commits
    • View code in Jira
    • View CI/CD deloyments in Jira
    • View development status for issue
    • View Jira issues in Bitbucket
    • Create Jira issue from Bitbucket
    • Automation Rules
Jira Roadmap & Plan
  • What is
  • Basic Roadmap
  • Advanced Roadmap
    • aka Plan
  • Planning
  • Planning in Scrum
  • Project Planning
  • Enterprise Planning
  • Work Breakdown
  • Teams
  • Timeline
  • Handling estimation
  • Dependencies
    • Within Project
    • Among Projects
  • Capacity Planning
    • Velocity
  • Auto Schedule
  • Custom View
  • What-if Analysis
    • Scenarios
  • Settings
  • Content management
  • User Interface
  • Spaces & Pages
  • Blog
  • Macros
  • Profile
  • Tasks
  • Settings
  • Collaboration
  • Jira content in pages
  • Search and Index
  • Comments, Stars, Watches
  • Audit
  • Permissions
  • Integration
  • Typical use cases
    • Technical docs
    • Knowledge base
    • Intranet
    • Agile Team

Advanced administration

Anything not mentioned in Topics

Software Requirements

Any popular browser e.g. Chrome, Edge, ...

Hardware Requirements

Laptop capable to run MS Office

Classroom Requirements

Projector with HDMI, White Board, Markers with Eraser

Online Requirements

Appropriate meeting software e.g. Zoom, MS Teams Please make sure that camera, speaker and mic are working

If you have any query, please contact now.